If for any reason you are unsatisfied with an item you have purchased from this site, and it is undamaged, please return within 30 days for a full refund. Merchandise must be returned in the original carton with original packaging, accessories, and instructions. Products returned in non-salable condition may be subject to a restocking fee.
Except in cases where the return is the result of an error by Pure Fishing or the item arrives damaged or defective, original shipping charges are non-refundable. Pure Fishing will not be liable for returns that are lost in transit or returned to the incorrect address; please retain your return tracking information.
The refund amount will be reduced by 20% when:
Contact customer service at [email protected] or call 1(877) 336-7637 Monday-Friday between 8:00 am and 6:00 pm EST. to obtain a return authorization for your merchandise return. Merchandise should then be sent postage paid to the following address:
Pure Fishing Returns
1803 18th Street
Spirit Lake, IA 51360
If a product arrives damaged or your order is incorrect in any way, Please contact Fenwick Customer Service at 1(877) 336-7637 and have your order number available so we can best assist you.