Fenwick® Limited Lifetime Warranty Program

Warranty Overview: Open Water Rods and Fly Rods

At Fenwick® we aim to provide best-in-class fishing rods that deliver exceptional performance and ultimate sensitivity across all applications. We pride ourselves in delivering the highest level of quality and craftmanship and we aim for our Limited Lifetime Warranty to reflect our dedication to customer satisfaction. This warranty covers defects in materials and workmanship under normal use for the lifetime of the original owner. Service Fees Apply.

Warranty Overview: Ice Rods

All Fenwick® Ice Fishing Rods will have a 1-year warranty period from the date of purchase.

Defects in Materials

We use advanced materials throughout our rod building process and are confident that there will not be a defect in the rod construction. Defective blanks will typically fail within the first 30 days of use. If you experience a rod failure that you believe is due to a defective blank, please refer to our warranty procedure below. If an accidental rod failure occurs due to misuse, you are eligible to receive a one-time courtesy replacement. Please refer to the Accidental Breakage policy below. Service Fees apply.

Defects in Workmanship

Defects in workmanship are for new and unused/lightly used rods based on the below:

• Reel seats and handles with excess glue
• Rough handle seams
• Misaligned guides

If you have questions about potential defects in workmanship please contact our trained brand specialists.

Activating your Limited Lifetime Warranty

To activate your Warranty, you must register your Fenwick® Rod through a very simple process we have set up at https://register.fenwickfishing.com/ . Registration helps us verify ownership and process warranty claims efficiently.

Warranty Claim Process: 3 easy steps

1. Registration: Ensure your rod is registered here

2. Contact: Fenwick® Customer Service via  support@fenwickfishing.com or call our trained brand specialists by calling (877) 336-7637. To ensure quick resolution be prepared to provide:

• A description of the issue
• A photo of the defect
• Registration ID number (provided once registration is completed.)

3. Assessment: Our team will assess the warranty claim. If the defect is covered under warranty, we will replace the rod. If the rod being replaced is no longer in inventory, we will recommend the most similar rod (length/action) from the most similar original purchase price. There will be a service fee charge of $20 USD ($25 CAD) for warranty replacements.

4. Notification: You will be notified via email or phone regarding the outcome of your claim and the next steps.

Important Information

Original Owner: This warranty is only valid for the original owner and is non-transferable.

Registration: Registration is required for the warranty to be valid. Ensure you complete the registration process within 30 days of purchase.

Important Information and Exclusions

It does not cover:

• Damage caused by misuse, abuse, or neglect including dropping, crushing, or “high-sticking”
• Normal wear and tear
• Modifications or repairs made by unauthorized persons
• Loss or theft of the rod
• Accidental Breakage

If you experience an accidental breakage of your rod that is not caused by a manufacturer defect, you are eligible for a one-time, courtesy replacement rod. This courtesy replacement will have a service charge of $50 USD ($65 CAD) for open water and fly rods. Ice fishing rods will have a service charge of $25 USD ($30 CAD).

Contact Information

For questions or to initiate a warranty claim, please contact us:

Email: support@fenwickfishing.com

Phone: (877) 336-7637